APP SUPPORT

DinoDough

A little help to keep you moving.

Is the money real?

DinoDough is an educational simulation. Balances and rewards have no cash value, and the app does not move real money.

How do I recover the parent PIN?

In the parent area, choose Recover PIN with iPad authentication. Use Face ID, Touch ID, or the device passcode, then choose a new parent PIN. A device passcode must be configured.

Can I share progress across iPads?

Profiles stay on the iPad and do not sync to another device. Avoid deleting the app if you want to keep progress. Apple backup settings determine device backups.

Before you get in touch

Please include your device model, iOS or iPadOS version, app version, and the steps that led to the issue. Remove private information from screenshots before sharing them.

Never send passwords, financial account numbers, health records, or a child’s personal information.